Shipping Policy

Thank you for shopping with Tekworld . This Shipping Policy explains how we handle order processing, shipping, and delivery for our tech gadgets.

1. Order Processing Time

• Orders are processed within 1–3 business days after confirmation
• Orders are not processed on Sundays or public holidays
• You will receive a confirmation message once your order is successfully placed

2. Shipping Method

Tekworld imports products from international suppliers (mainly from China) and delivers them across Pakistan.

We use:

• Local courier services for final delivery
• Trusted logistics partners for international shipments

3. Delivery Time

Estimated delivery times:

• Standard Delivery: 7–15 business days
• In some cases, delivery may take up to 20 days due to:
  • Customs clearance
  • High demand
  • Logistics delays

We always try our best to deliver your order as quickly as possible.

4. Shipping Charges

• Shipping charges (if applicable) will be shown at checkout
• We may offer free shipping on selected products or promotions

5. Order Tracking

• Tracking details will be provided (if available) after your order is shipped
• You can use the tracking number to check your delivery status

6. Delays & Issues

Since our products are imported, delays may occur due to:

• Customs processing
• Courier service issues
• Unexpected logistics problems

Tekworld is not responsible for delays caused by factors beyond our control, but we will assist you in tracking your order.

7. Incorrect Address

• Customers must provide accurate shipping details
• Tekworld is not responsible for delivery failures due to incorrect or incomplete addresses

If you notice a mistake, contact us immediately.

8. Damaged or Lost Packages

• If your order arrives damaged, contact us within [3–5 days] with proof (photos/videos)
• If your package is lost, we will investigate with the courier service

We may offer:

• Replacement
• Partial or full refund (depending on the case)

9. Multiple Shipments

• Some orders may be shipped separately depending on product availability
• You may receive items at different times

10. Contact Us

If you have any questions about shipping:

• Store Name: Tekworld
• Email: store.tekworld@gmail.com
• Phone: +92 3707395336